SHIPPING
We want you to love your products, and encourage you to sample our line before you purchase the full size. All of our products are available at trial size.
Please contact us with any questions before placing your order so that we may guide you in choosing the best match for your unique complexion and needs. Due to the handmade and very personal nature of our products, we do not offer returns, refunds, or exchanges for reasons of dissatisfaction.
DO YOU SHIP OVERSEAS?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
HOW LONG WILL IT TAKE TO GET MY ORDER?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
WHICH SHIPPING CARRIERS DO YOU USE?
We use mainly USPS, to keep shipping costs down. For overseas and larger packages, we may use UPS. You’ll be asked to select a delivery method during checkout.
RETURNS
We want to make sure you’re using the products correctly, and your satisfaction is important to us!
Please read the ingredient list carefully if you are allergic or sensitive. Almost all our products come in a trial size , so you can try those prior to purchasing the full size. This will ensure you know what you are getting , and to minimize returns.
We have a 14-day return policy. If you changed your mind or received the incorrect product with your online purchase or it arrives damaged, simply return the unused product and we will gladly issue a refund/exchange. Returned products must be received unopened/unused and in resalable condition.
Prior to returning your item(s), please email us your order number and the reason for your return request.